Privacy terms & Policy

PT Global Distribusi Pusaka and its affiliates (hereinafter referred to as the “Company” or “We”) are the owners and managers of the Site. In running and managing this service, the Company applies a Privacy Policy to determine the procedures for protecting and using the information you provide when using the services provided.

We are committed to ensuring that your privacy is protected. If we ask you to provide certain identifiable information when using this service, then that information will only be used in accordance with the statements in the Terms and this Privacy Policy.

This Privacy Policy covers the process of obtaining, managing, using, protecting user-related information and personal data based on the laws and regulations in force in the territory of the Unitary State of the Republic of Indonesia (NKRI) and global information security standards. In the process of improving our services, the Terms and Privacy Policy may change or be updated at any time either with or without prior notice and/or announcement.

By accessing and using our services, you are deemed to have read, understood, and gave consent to us for the acquiring, processing, disclosure and use of your personal information and data.

  • Acquisition of Personal Data

    To support the services provided, we will acquire personal data and other personal information including but not limited to name, address, telephone number, email, banking data such as bank name, account number and beneficiary account name, order data, transaction history, product information sold, historical records related to IP Address, device type, operating system, page statistics, cookies, and other information that may be required.

    The process of acquiring, processing, and storing Personal Data through the following mechanisms:

    • Data/Information provided

      Personal data/information submitted independently and voluntarily by you, including but not limited to:

      • Registration or filling of digital forms provided by the Company in the use of services
      • Making an agreement with the Company or other documents provided to the Company
      • Provide personal data when accessing and/or using services from Third Parties who have officially collaborated with the Company and its affiliates.
      • Provide additional information to us in the form of photos, writings, videos, product delivery, sending questions, comments, responses, or any other form of communication
      • Provide feedback via e-mail, live chat features, forms, letters, phone calls, or other discussion applications;
      • Filling in data for the confirmation process including but not limited to all marketing activities of goods and services which includes uploading activities of goods and services, data and information filling activities on goods and services including all forms of changes, activities for fulfilling orders received, receiving funds from sales, all activities for replacing User data and information on User accounts registered.
    • Automatically acquired data/information
      • Interacting with us through social media platform such as but not limited to Facebook Page, Instagram, Twitter or other social media which may acquire User's personal data.
      • Visiting sites or applications other than our website, which can provide information and technical data such as IP Address, Mac Address, cookies and other technical information related to personal data that can be recorded through a logging system.
      • To improve services such as the precision and accuracy of store addresses or pick up point addresses for the pickup process by our partner couriers, we acquire User location information from your device that is connected to our service and has received permission from you via device features or apps. This location is not limited to residential addresses based on region, city, province but also based on the coordinates of the User's location.
  • Management and Use of Personal Data

    We always manage the information and Personal Data that we have obtained by following the appropriate security rules and standards. The data or information we obtain will be used for the benefit of the User including but not limited to:

    • Validating and confirming every upload of goods and services, replacing data and information on User accounts, as well as receiving every order for goods and services sold, including the process of sending/taking orders and recording the payment transactions;
    • For the purposes of market research or service development so that the Company can improve and/or make adjustments to the service, in order to provide and/or enhance the service and features that are of most interest to you;
    • Provide information/send promotional information periodically to you if there is a socialization and education activity related to marketing and selling activities of goods and services through the service, offers and/or promotion of new products, special offers, or other information that we provide. deem necessary.
    • Acquire transaction data between You and Us and or our business partners, including information about your transactions for the products and services that we provide;
    • Facilitate communication between Users and the Company's partnership service department with the customer, if there are problems related to the use of transaction services.
    • Provide and facilitate the marketing activities of goods and services, including the process of uploading goods and services, the process of communicating with customers, and the process of confirming and sending orders to customers;
    • Our internal/administrative records in the process of acquiring and analyzing user transaction data for services provided.
    • Carry out the Company's obligations in relation to the implementation of cooperation with third parties;
    • To administer a sweepstakes, promotion, survey, market research or other relevant matter which is intended to be made available to Users;
    • For the purposes of publication, distribution, promotion, marketing and further business development of the Company and/or services.
    • For the purposes of audits and/or other examinations related to the use of the service including examination of alleged violations of the terms and conditions of the service by the User.
  • Disclosure of Personal Data

    Company will not transfer, sell, distribute, disclose or lend your information and Personal Data to other third parties except with the following conditions:

    • If required by law and in an effort to comply with legal obligations or compliance with the law (legal compliance) based on the prevailing laws and regulations in the Unitary State of the Republic of Indonesia (NKRI);
    • If required by our partners to carry out their work such as order fulfillment, order delivery/pick-up, transaction payment processing, mail/email/SMS/other communication media, data analysis, assistance services, fulfillment of search results, security and privacy system enhancements, and service improvement and development.
    • If a disclosure process is required to other parties who have signed a confidentiality agreement with the Company.
    • The Company may transfer Personal Data in part or in whole or only in large part to third parties for the company's needs including but not limited to merger, consolidation, acquisition, or reorganization that causes the transfer of control or ownership of the Company.
    • Cooperation with business partners or other third parties by providing access to Personal Data for parties who work and provide services for maintenance, service development and other relevant services.
    • In order to provide a review or review of the purchase of products or the use of services available. Users agree that such data can be displayed on our services, service providers relevant to us or other third parties who partner with us.
    • We may disclose to other third parties who act as our service providers to help us provide services to users. These service providers include providers of shipping services (expedition/forwarding), providers of partnership/partnership services (business relation seller care), providers of consumer services, and providers of payment transaction services.
    • We may share Personal Data information with other third parties to support our needs in order to improve and develop the Company's marketing and business development interests.
  • Personal Data Access Rights

    As a service provider, we have records of the data and information of each user. As the owner of Personal Data and Information, Users have the right to obtain information related to Personal information and transactional information such as all marketing and sales activities of goods and services, every order received, data and information on the User's account along with all changes, order delivery, transaction lists and some information related to User data.

    In addition, users can make changes and improvements to User's personal data through a mechanism that we have prepared by following the applicable legal rules. By following and using these procedures, we consider the data provided to be true and valid data in accordance with the facts and laws of ownership of the data and/or after obtaining approval from the data owner.